Refund Policy

For clarity, Our support staff evaluates requests for items that arrive damaged, defective, materially different from the listing, or incorrectly sent.

Eligibility window

In ordinary operation, Contact us within 30 days after delivery. This is not a no-reason return program. A request should include the order number, the email used for the order, a clear explanation, and photos or video showing the issue and packaging.

Review and return authorization

As a practical matter, Do not mail products back unless we first provide authorization and instructions. We may request additional evidence or packaging details while reviewing the claim.

Resolution

For customers reviewing this topic, When a claim is approved, we may provide an appropriate replacement or refund. Approved refunds are returned to the original payment method; bank or payment-provider posting times vary. A replacement depends on availability and the circumstances of the approved claim.

Email: mcleodmoody278146@gmail.com
Mailing address: 205 Outer Loop, Louisville, Kentucky, 40214, United States
Phone: (303) 356-8267